Verse Reviews & Rewards – Product Reviews & Discounts

Collect customer feedback, display star ratings, showcase photo and video reviews, reward verified buyers with discount codes, and manage customer reviews through one professional dashboard.

Build customer confidence and encourage repeat purchases with a complete review management experience.

Collect Product Reviews with Photos & Videos

Allow customers to share their shopping experiences through detailed product reviews.

Collect written feedback, 1–5 star ratings, product photos, and video reviews.

Display approved customer experiences on product pages to help shoppers make informed purchasing decisions.

Verified Purchase Reviews

Identify reviews submitted by customers with eligible completed orders.

Use order-linked verification and secure review invitation links to distinguish verified purchases from unverified feedback.

Display verified purchase badges only when order verification requirements are satisfied.

Reward Customers with Discount Codes

Encourage customer feedback with configurable review rewards.

Generate unique, single-use discount codes for eligible verified reviews after approval.

Configure separate discount percentages for text, photo, and video reviews.

Reward eligibility applies regardless of whether customers leave positive or negative ratings.

Discount codes are created using the native Verse Commerce discount system.

Automated Review Request Emails

Configure post-delivery review invitations to request customer feedback after eligible purchases.

Use secure review links to help customers submit reviews associated with their orders.

Review request automation is optional and can be enabled or disabled from the app settings.

Email delivery depends on your store's configured mail service.

Professional Review Management

Manage customer reviews through a dedicated administration dashboard.

Review submissions, approve or reject feedback, moderate uploaded media, and publish merchant replies.

Keep pending, approved, and rejected reviews organized in one place.

Product Questions & Answers

Allow customers to ask product-related questions directly from your storefront.

Manage customer questions and publish approved store answers to help shoppers understand your products.

Custom Review Widgets

Showcase approved customer feedback with storefront review widgets.

Available display options include review cards, customer testimonials, star-rating badges, photo galleries, rating breakdowns, and review carousels.

Use supported shortcodes to place review content in selected storefront sections.

Review Analytics & Insights

Understand customer feedback using the built-in review analytics dashboard.

Monitor total reviews, average ratings, rating distribution, verified purchases, media reviews, and review activity.

Explore customer feedback trends and identify opportunities to improve the shopping experience.

Review Sharing & Referral Tracking

Generate shareable links for approved customer reviews.

Track recorded review-sharing link clicks and visitor activity through the referral management module.

Review Import & Export

Import existing review records using supported CSV formats.

Export review data for backup, reporting, migration, and supported marketing workflows.

Imported reviews are moderated before publication and are not automatically marked as verified purchases.

Google Product Ratings Export

Generate Google Product Ratings XML data from eligible approved reviews.

Use the export for supported Google Merchant Center submission workflows, subject to Google's eligibility and program requirements.

Meta & TikTok Review Exports

Prepare review data exports for supported external marketing workflows.

Export eligible review records without manually recreating customer feedback.

Direct automatic synchronization with Meta and TikTok is not included in this release.

Optional AI Review Summaries

Connect a merchant-owned OpenAI API key to generate private review summary drafts.

Review AI-generated insights within the administration dashboard before using them.

AI functionality is optional and requires separate API access.

SMS Provider Configuration

Configure supported Twilio credentials and use the consent-based SMS testing tools.

Production customer SMS campaign automation is not included in the current version.

Built for Verse Commerce

Verse Reviews & Rewards is designed specifically for the Verse Commerce ecosystem.

Install the application through Explore Apps and manage customer reviews, rewards, widgets, and analytics from your existing administration dashboard.

The app is designed to preserve your original storefront theme, product catalog, payment methods, and checkout functionality.

Verse Reviews & Rewards — Collect authentic feedback, showcase customer experiences, and encourage repeat purchases.