Verse WhatsApp – Order Updates & Automation

Manage your WhatsApp Business connection, configure customer order notifications, set up abandoned checkout reminders, and monitor messaging activity from one convenient dashboard.

Connect Your Own Meta Account

Set up WhatsApp Business using your own Meta Developer account and credentials.

Verse WhatsApp provides a guided connection interface for entering your Meta App ID, App Secret, Access Token, WhatsApp Business Account ID, and Phone Number ID.

Built-in setup instructions include direct links to official Meta resources, helping store owners locate and configure their required credentials.

Verify your account details through the Meta API before saving your connection.

Configure Automated Order Notifications

Keep customers informed with configurable WhatsApp messaging workflows for important order events.

Supported notifications include order placement, confirmation, processing, shipping, delivery, and cancellation.

Enable or disable individual automations and assign the appropriate Meta-approved message templates.

Abandoned Checkout Recovery

Configure WhatsApp reminders for customers who leave checkout before completing their purchase.

Set reminder delays, assign recovery message templates, and provide secure checkout recovery links.

Recovery messaging uses separate customer marketing consent.

Customer WhatsApp Opt-In

Offer customers optional WhatsApp communication preferences during checkout.

Manage transactional order notifications and marketing consent separately.

Respect customer opt-out requests and maintain clear messaging preferences.

WhatsApp Message Template Configuration

Connect your existing Meta-approved WhatsApp templates to supported store events.

Configure template names, language codes, and dynamic message variables from the app dashboard.

Message History & Status Tracking

Review recorded WhatsApp messaging activity in one place.

Monitor queued, accepted, delivered, read, and failed message statuses when corresponding API and webhook updates are available.

Access timestamps, order references, masked customer phone numbers, and supported retry controls for failed order messages.

Secure Meta Connection

Manage your WhatsApp Business credentials with encrypted storage for sensitive access tokens and App Secrets.

The app includes connection verification and webhook signature validation to support secure integration.

Built for Verse Commerce

Verse WhatsApp integrates with the native Verse Commerce application system.

Install it through Explore Apps and manage your configuration using dedicated Overview, Meta Connection, Automations, Templates, Message History, and Settings sections.

The app is designed to preserve your existing storefront theme, product pages, payment methods, and core checkout functionality.

Verse WhatsApp — Connect your business, configure messaging, and simplify customer communication.